Privacy Policy - AERALY

Last updated: 09/20/2025.

This Privacy Policy explains how AERALY (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from AERALY (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you submit directly to us through our Services may include:

• Contact details including your name, address, phone number, and email address.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Customer service information including information you choose to include in communications with us, for example when you send a message through the Services.

Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (“ Usage Data ”). To do this, we may use cookies, pixels, and similar technologies (“ Cookies ”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers that may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, which collect payment information (for example, bank account, credit or debit card information, and billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, for the purpose of performing our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, and provide other account-related features and functionality. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services that you choose to use. In that case, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, for example to send marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in marketing our products, pursuant to Article 6(1)(f) of the GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in keeping our website secure for you and other customers, pursuant to Article 6(1)(f) of the GDPR.
• Communicating with You and Improving the Services. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to remain responsive, provide effective services, and maintain our business relationship with you pursuant to Article 6(1)(f) of the GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with operating our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including to remember your actions and preferences), perform analytics, and better understand how users interact with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you may choose to configure your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively affect your user experience and may cause some Services, including certain features and general functionality, to work incorrectly or become unavailable. In addition, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract-performance purposes, legitimate purposes, and other reasons subject to this Privacy Policy. These may include:

• Vendors or other third parties that perform services on our behalf (for example, IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping).
• Business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct us to disclose, or otherwise consent to our disclosure of, certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or within our corporate group, in our legitimate interest in operating a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

We have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above, under the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” :

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for advertising and marketing activities, as follows.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to how we or a third party may use that information. Our inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or their owners or operators, except as otherwise stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, for example whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request as permitted by law.

• Right to Access/Know : You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
• Right to Delete : You may have the right to request that we delete personal information we maintain about you.
• Right to Correct : You may have the right to request that we correct personal information we maintain about you.
• Right to Portability : You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising : You may have the right to ask us not to “sell” or “share” your personal information, or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined by applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal (Global Privacy Control) enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
• Restriction of Processing : You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent : Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
• Appeal : You may have the right to appeal our decision if we decline to process your request. You may do so by replying directly to our denial.
• Managing Communication Preferences : We may send you promotional emails, which you can opt out of receiving at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those relating to your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within the time required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of the data protection supervisory authorities here.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information is also processed by employees and third-party service providers and partners in those countries.

If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authority, as applicable, unless the transfer is to a country deemed to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or email us at contact@aeraly.com or contact us at 138 Avenue Victor Hugo 75016, Paris, FRANCE.

For purposes of applicable data protection laws and unless otherwise expressly stated, we are the controller of your personal information.